Samsung Announces Smart Diagnosis Feature for Bespoke Washing Machines. The new update aims to simplify troubleshooting for users. Seoul, South Korea – Samsung Electronics today introduced a Smart Diagnosis feature for its Bespoke home appliance line. The upgrade focuses on washing machines. It allows the machines to detect technical issues automatically.
(Samsung Bespoke Washing Machine Adds Smart Diagnosis)
When a problem occurs, the washing machine sends error details directly to the Samsung SmartThings app. Users receive clear instructions for basic fixes. This reduces the need for service visits. Technicians can also access the data remotely for faster resolutions.
The feature works with all Bespoke washing machines launched after 2022. Older models will not support the update. Samsung confirmed the Smart Diagnosis tool is free. It requires the latest version of the SmartThings app.
“Customers want solutions that save time,†said Jane Lee, Head of Samsung’s Home Appliance Division. “This feature gives them control. It makes maintenance simpler.â€
Samsung’s Bespoke line emphasizes customization. Users can mix colors and panels to match their home decor. The series includes refrigerators, ovens, and laundry machines. Energy efficiency remains a key focus. Recent models consume 20% less power than older versions.
The Smart Diagnosis update rolls out globally starting next week. Samsung plans similar features for other Bespoke appliances later this year.
For more details, visit Samsung’s official website or contact local customer service centers. Pricing for new Bespoke washing machines remains unchanged. Current owners can download the update via the SmartThings app.
(Samsung Bespoke Washing Machine Adds Smart Diagnosis)
Samsung Electronics continues to lead in smart home technology. The company reported a 15% increase in appliance sales last quarter. Innovations like Smart Diagnosis aim to strengthen customer loyalty.
